Faq

Recharge Related Queries

» What should I do if recharge is not done?
Wait for 5 minutes after the payment is successfully done. If your mobile number is still not recharged then go to link support.makemycharge.com and register a complaint. We will respond to it as soon as possible.

» Does the recharge happen immediately?
Yes. You get your recharge immediately.
As soon as payment is made, you will get a confirmation mail from makemycharge.com and a recharge message from your mobile operator. Generally it takes less than 10 seconds for the transaction to complete.

» Can I recharge for my friends and relatives also?
Absolutely. You can recharge for your loved ones using the same account. You just need to know the mobile number to make a successful recharge.

» Can I recharge without selecting coupons?
Yes, you can recharge without selecting any coupons.
Though, we would like you to reap maximum benefit of the coupons available and highly recommend to order coupons as well.

» Is their any extra charge for recharging?
No, there is absolutely no extra charge for recharging. You will get same talk time what your mobile service provider offers you. We do not charge you anything extra for the recharge in the name of service charges, convenience charges or any other term.

Payment Related Queries

» Is it safe to recharge online?
Absolutely. CC Avenue is our payment gateway partner and the same system is used by most Indian e-commerce portals. All the transactions are executed securely and no critical information regarding your payment is ever accessible by any employee or third party.

» How can I make the payment?
There are four modes of flexi-payments
• Debit/ATM card
• Internet Banking facility
• Credit Card
• Cash Cards

» Can I use my debit/ATM card to make payment of recharge?
Yes, you can use your Debit/ATM card for most of the Indian Banks.